Welcome
to ASK 24/7!
The live
chat academic research service for students, faculty and staff from participating
libraries of the Boston Library Consortium, Inc. ...
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Fill in the form to the right and click "Connect." A
librarian will join you shortly.
Please note: You
may be chatting with a librarian from another BLC library or from the national
24/7 Reference cooperative service.
For Best
Service:
- Enter your
email address to receive a complete transcript with links to all websites
visited during your session
- Use Internet
Explorer or Netscape 6.01 or lower, and have "session cookies" enabled in
your browser
- Clear your
cache or you may be disconnected - here's how
- Disable your
firewall (Norton Internet Security, etc.) or you may not be able to see
the chat from the librarian. Remember to re-enable the firewall
afterwards!
- If you don't
want to disable the firewall, please be thorough when asking your
question. You'll receive an email response shortly
- Use the
forward, back and refresh buttons provided in the software - not the ones
on your browser!
- Don't try to
bookmark (add to Favorites) or print anything during the session - wait
for the emailed transcript
- If you must
open a second browser while connected, please use the "start" menu or
taskbar shortcut. Using Control "n" or File "new" will end the
session
